Frequently Asked Questions

Do I have to sign a contract? Not at all.  Your service can be started or stopped with just a phonecall (866) 888-POOP, or E-mail DoodyDude@ix.netcom.com

Can my dog be left in the yard during service? Yes.  We don't mind if they don't.

Do I have to be home for the service? No, although for the first service it is best to meet with you and your pet(s) so we can all get acquainted. This is also a good time to see if your pet will mindus coming into their yard.

Can I schedule my service for a particular day? Yes.  For example, if you have a lawn service, it is best to schedule our visit for the day before.

How am I billed? You will be billed for service at the end of the month. We can do this through regular mail or E-mail. Payment is due upon receipt of the bill. We accept cash or checks. You could also use your online banking.

How do you prevent spreading any diseases? We disinfect our equipment and shoes after cleaning every yard.

What is done with the poop? It is properly disposed of per county regulations.

I normally lock my gate, is this a problem? You can leave your gate unlocked for our visit; give us a key or the combination.  We can also loan you a lock that you can use on the days that we service your yard.

Is there an extra charge for the first time? With your prior approval, there may be an extra charge for the first service if there has been a lot of accumulation of waste over time.

What if I don't need service for a few weeks? Just notify us at least one day ahead and we will put your account on hold.

 

Is it possible to get a one-time-only service?
Sure! One-time-only or short-term service may be easily arranged.

What does your company mean by "SATISFACTION GUARANTEED"? We promise that you will get service you are happy with or you don't have to pay for it! We know our business depends on doing excellent work, and it's the quality of our service on which we stake our success.

We're working very hard to make our name (DoodyDude.com ) mean reliable, high-quality service. We strive to provide perfect service, but if there is ever a time when our service is not completely satisfactory, please let us know right away. We will make it right, either by coming back to re-clean the yard the same day or the next day, or by crediting you account so you won't be charged.